All Episodes
Displaying 21 - 30 of 30 in total
Episode 10: Mastering the Rush Hour Rush
Smoke Break - Episode 10: Mastering the Rush Hour RushEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for handling peak business ...
Episode 9: Building Lasting Customer Relationships
Smoke Break - Episode 9: Building Lasting Customer RelationshipsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for creating genu...
Episode 8: Mastering the Art of Difficult Customer Situations
Smoke Break - Episode 8: Mastering the Art of Difficult Customer SituationsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for ha...
Episode 7: Taking Your Customer Service to the Next Level
Smoke Break - Episode 7: Taking Your Customer Service to the Next LevelEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares advanced customer service techn...
Episode 6: Turning Product Knowledge into Sales Magic
Smoke Break - Episode 6: Turning Product Knowledge into Sales MagicEpisode Duration: 8 minutesJoin host Mike Hernandez as he reveals how to transform your product know...
Episode 5: Smart Selling Techniques for Success
Smoke Break - Episode 5: Smart Selling Techniques for SuccessEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical selling techniques that help yo...
Episode 4: Mastering Your Product Knowledge
Episode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for building your product expertise and using it to create better customer experi...
Episode 3: Mastering Advanced Customer Service Techniques
Join host Mike Hernandez as he shares proven strategies for creating and maintaining exceptional customer service standards in your convenience store. Learn how to tra...
Episode 2: Making the Most of Your Convenience Store Career
Smoke Break - Episode 2: Making the Most of Your Convenience Store CareerEpisode Duration: 8 minutesJoin host Mike Hernandez as he unveils the hidden advantages of con...
Episode 1: Welcome to Convenience Store Operations
Smoke Break - Episode 1: Welcome to Convenience Store OperationsEpisode Duration: 8 minutesJoin host Mike Hernandez as he welcomes sales associates to the convenience ...
