All Episodes
Displaying 21 - 25 of 25 in total
Episode 5: Smart Selling Techniques for Success
Smoke Break - Episode 5: Smart Selling Techniques for SuccessEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical selling techniques that help yo...
Episode 4: Mastering Your Product Knowledge
Episode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for building your product expertise and using it to create better customer experi...
Episode 3: Mastering Advanced Customer Service Techniques
Join host Mike Hernandez as he shares proven strategies for creating and maintaining exceptional customer service standards in your convenience store. Learn how to tra...
Episode 2: Making the Most of Your Convenience Store Career
Smoke Break - Episode 2: Making the Most of Your Convenience Store CareerEpisode Duration: 7 minutesJoin host Mike Hernandez for another insightful episode of "Smoke B...
Episode 1: Welcome to Convenience Store Operations
Join host Mike Hernandez for the premiere episode of "Smoke Break" where he introduces the fundamentals of convenience store operations and essential customer service ...
