All Episodes
Displaying 1 - 20 of 25 in total
Episode 25: Cash Handling Essentials
Smoke Break - Episode 25: Cash Handling EssentialsEpisode Duration: 7 minutesJoin host Mike Hernandez as he reveals the fundamentals of professional cash handling that...
Episode 24: Understanding POS Reports For Better Service
Smoke Break - Episode 24: Understanding POS Reports For Better ServiceEpisode Duration: 6 minutesJoin host Mike Hernandez as he demystifies POS reports and reveals how...
Episode 23: POS and Inventory - Making the Connection
Smoke Break - Episode 23: POS and Inventory - Making the ConnectionEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals how your daily POS transactions di...
Episode 22: Mastering Rush Hour at the Register
Smoke Break - Episode 22: Mastering Rush Hour at the RegisterEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals the secrets to handling high-volume chec...
Episode 21: Using Your POS to Drive Sales
Smoke Break - Episode 21: Using Your POS to Drive SalesEpisode Duration: 7 minutesJoin host Mike Hernandez as he reveals how to transform your POS system from a simple...
Episode 20: POS Maintenance and Security
Smoke Break - Episode 20: POS Maintenance and SecurityEpisode Duration: 7 minutesJoin host Mike Hernandez as he explains essential practices for keeping your POS syste...
Episode 19: Troubleshooting Your POS Like a Pro
Smoke Break - Episode 19: Troubleshooting Your POS Like a ProEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for handling Point o...
Episode 18: Advanced POS Skills That Make You Stand Out
Smoke Break - Episode 18: Advanced POS Skills That Make You Stand OutEpisode Duration: 8 minutesJoin host Mike Hernandez as he explores advanced Point of Sale techniqu...
Episode 17: Mastering Your POS System
Smoke Break - Episode 17: Mastering Your POS SystemEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for becoming more efficient an...
Episode 16: Creating a Store Atmosphere That Customers Love
Smoke Break - Episode 16: Creating a Store Atmosphere That Customers LoveEpisode Duration: 8 minutesJoin host Mike Hernandez for the final episode in our series as he ...
Episode 15: Mastering the Art of Communication
Smoke Break - Episode 15: Mastering the Art of CommunicationEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares advanced communication techniques that can...
Episode 14: Growing Your Career Without Breaking the Bank
Smoke Break - Episode 14: Growing Your Career Without Breaking the BankEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for profes...
Episode 13: Finding Your Balance - Work, Life, and Convenience Store Success
Smoke Break - Episode 13: Finding Your Balance - Work, Life, and Convenience Store SuccessEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical st...
Episode 12: Handling Emergency Situations Like a Pro
Smoke Break - Episode 12: Handling Emergency Situations Like a ProEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares essential strategies for responding ...
Episode 11: Staying Safe and Sharp During Late-Night Shifts
Smoke Break - Episode 11: Staying Safe and Sharp During Late-Night ShiftsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares essential strategies for main...
Episode 10: Mastering the Rush Hour Rush
Smoke Break - Episode 10: Mastering the Rush Hour RushEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for handling peak business ...
Episode 9: Building Lasting Customer Relationships
Smoke Break - Episode 9: Building Lasting Customer RelationshipsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for creating genu...
Episode 8: Mastering the Art of Difficult Customer Situations
Smoke Break - Episode 8: Mastering the Art of Difficult Customer SituationsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for ha...
Episode 7: Taking Your Customer Service to the Next Level
Smoke Break - Episode 7: Taking Your Customer Service to the Next LevelEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares advanced customer service techn...
Episode 6: Turning Product Knowledge into Sales Magic
Smoke Break - Episode 6: Turning Product Knowledge into Sales MagicEpisode Duration: 8 minutesJoin host Mike Hernandez as he reveals how to transform your product know...