Welcome to Smoke Break - your complete training resource for the convenience store industry. Whether you're just starting as a sales associate or managing multiple locations as a district manager, our platform delivers practical, action-oriented content designed for every level of your career journey.
Through our flagship podcast "Smoke Break" and extensive training library, we provide targeted solutions for:
Sales Associates - Master essential customer service skills, learn store operations, and build a strong foundation for career growth through bite-sized, practical training segments.
Assistant Managers - Develop leadership abilities, understand inventory management, and gain the skills needed to effectively support your store manager while preparing for the next step in your career.
Store Managers - Enhance your operational excellence, build high-performing teams, and maximize store profitability through comprehensive management strategies and best practices.
District Managers - Stay current with industry trends, refine your multi-store oversight abilities, and learn advanced techniques for coaching store managers and driving consistent performance across locations.
Independent Store Owners - Access proven strategies for business growth, operational efficiency, and market competitiveness, tailored specifically for the unique challenges of independent operators.
Our content is delivered in flexible formats that fit your busy schedule, from quick 5-10 minute podcast episodes to in-depth training modules. Join thousands of convenience store professionals who are advancing their careers and improving their operations through Smoke Break.
Ready to take your convenience store career to the next level? Start with our latest episode of "Smoke Break" or explore our role-specific training resources today.

Latest Episodes

Episode 25: Cash Handling Essentials

Smoke Break - Episode 25: Cash Handling EssentialsEpisode Duration: 7 minutesJoin host Mike Hernandez as he reveals the fundamentals of professional cash handling that...

Episode 24: Understanding POS Reports For Better Service

Smoke Break - Episode 24: Understanding POS Reports For Better ServiceEpisode Duration: 6 minutesJoin host Mike Hernandez as he demystifies POS reports and reveals how...

Episode 23: POS and Inventory - Making the Connection

Smoke Break - Episode 23: POS and Inventory - Making the ConnectionEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals how your daily POS transactions di...

Episode 22: Mastering Rush Hour at the Register

Smoke Break - Episode 22: Mastering Rush Hour at the RegisterEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals the secrets to handling high-volume chec...

Episode 21: Using Your POS to Drive Sales

Smoke Break - Episode 21: Using Your POS to Drive SalesEpisode Duration: 7 minutesJoin host Mike Hernandez as he reveals how to transform your POS system from a simple...

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